We consider your privacy to be a fundamental aspect of our relationship, and we strive to maintain the confidentiality, integrity and security of your Personal Information.
Information We May Collect
In the course of elaborating our market research and market access projects and while providing you with products and services, we may obtain Personal Information about you, which may come from sources such as formularies and other forms, from other written, electronic, or verbal communications, and/or from information you provide on our website.
The following categories of Personal Information can be collected
Contact details: By using the Contact Data Form in our website, you will be asked to provide: Name, title, email address, telephone numbers and any other type of info you want to include in the ‘comments’ blank section. Please do not include sensitive information in this area. Gridresearch may also collect economic/financial information.
How we use your personal information
We acquire, hold, use, and process Personal Information based on the legal grounds and for the legitimate business purposes outlined in this Policy or as otherwise clearly identified at point of collection, including:
For responding to your inquiries: Gridresearch SL will send you information to respond to your requests about our products and services, provide you with materials (research stimulus, reports) and/or to perform services. This applies to all of the categories of Personal Information we collect about you.
For financial or management purposes: Gridresearch SL may process personal data for customer management and accountancy (invoicing or honoraria payments).
For fulfilling our obligations as set out by the applicable law
We are not treating sensitive data
The personal information you provided will be kept while our business relationship is in effect and/or you are not asking for their suppression.
You are not required to supply any of the Personal Information that we may request. However, failure to do so may result in us being unable to provide services to you.
Considering the legal basis for the processing of your personal data is consent, you have the right, at all times, to withdraw it. To do so, you can send an email to: privacyinfo@gridresearch.com.
Rights of access, rectification, and erasure
Likewise you may inquire as to whether Gridresearch SL is processing personal information about you, request access to personal data and ask that we limit, restrict, port, correct, amend or delete your personal information. Where otherwise permitted by applicable law you may also send an email to privacyinfo@gridresearch.com or send a letter to Gridresearch SL, C/Aurons, 26 08348 Cabrils, Barcelona.
Although Gridresearch SL makes good faith efforts to provide individuals with access to their Personal Information, there may be circumstances in which Gridresearch SL is unable to provide access, including but not limited to: where the information contains legal privilege, would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question or where it is commercially proprietary. If Gridresearch SL determines that access should be restricted in any particular instance, we will provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, Gridresearch SL will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.
If you consider that your rights have not been properly addressed you have the legal right to interpose a complaint with a supervisory authority. In Spain, the competent body for the protection of personal data is the ‘Agencia Española de Protección de Datos’.
How Your Information Is Shared
Your personal information is for the exclusive use of Gridresearch SL and it will be kept confidential and with restricted access. We do not disclose your Personal Information to anyone for marketing purposes. We use this information to respond to your inquiries, provide you with materials (research stimulus, reports) and/or to perform services. This applies to all of the categories of Personal Information we collect about you.
In addition, we reserve the right to disclose or report Personal Information to third parties, in limited circumstances, where we believe in good faith that disclosure is required under law, to cooperate with regulators or law enforcement authorities or pursuant to other legal process, or to protect our rights or property, including to enforce our Privacy Policy or other agreements with you. Personal Information collected by us may also be transferred as part of a corporate sale, restructuring, bankruptcy, or other transfer of assets.
We do not disclose your personal data to our social media partners. However, we make use of social media plugins to direct you to our social media channels and to allow you to interact with our content.
Use of Social Media Plugins
Our website uses the following Social Media Plugins (“Plugins”):
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LinkedIn Share Button operated by LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA
All Plugins are marked with the brand of the respective operators, LinkedIn (“Operators”). When you visit our website that contains a social plugin, your browser establishes a direct connection to the servers of the Operator. The Operator directly transfers the plugin content to your browser which embeds the latter into our website, enabling the Operator to receive information about you having accessed the respective page of our website. Thus, Gridresearch SL has no influence on the data gathered by the plugin and we inform you according to our state of knowledge: The embedded plugins provide the Operator with the information that you have accessed the corresponding page of our website. If you do not wish to have such data transferred to the Operators, you need to log out of your respective account before visiting our website. Please see the Operators’ data privacy statements in order to get further information about purpose and scope of the data collection and the processing and use:
Security of Your Information
We maintain your Personal Information for as long as necessary for legitimate business purposes or otherwise as required by law. In maintaining this information, we have implemented appropriate procedures that are designed to restrict access to your Personal Information only to those who need to know that information in order to provide materials, products and/or services to you. In addition, we have implemented physical, electronic and procedural safeguards to help protect your Personal Information.
Cookies and Similar Technologies
We use cookies to personalise content, to provide social media features and to analyse our traffic. For further information relating to our use of cookies please refer to our Cookies Policy.
Changes or modifications to Our Privacy Policy
We may modify this Privacy Policy from time-to-time to reflect changes in related practices and procedures, or applicable laws and regulations. If we make changes, we will notify you on our website and the revised Policy will become effective immediately upon posting to our website. We encourage you to visit our website periodically to remain up to date on our Privacy Policy. You acknowledge that by using our website after we have posted changes to this Privacy Policy, you are agreeing to the terms of the Privacy Policy as modified.